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FAQ
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FAQ
01Q: What should I do if products arrive damaged or with missing items?+
A: Please take photos of the issue immediately and contact us as soon as possible. Our regional sales team will promptly assess the situation and provide an appropriate solution.
02Q: What certifications do your products have?+
A: Our products are certified under ISO 22000 international food safety standards, HACCP food safety management systems, and have obtained HALAL certification, ensuring strict compliance with global food safety requirements.
If you have additional certification needs for specific markets or channels, we can assist with applying for the necessary verifications to further enhance your product’s international competitiveness.