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FAQ
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FAQ
01Q: Do you offer product specs and test reports in English?+
A: Yes, we provide multilingual spec sheets (Chinese, English, etc.) and test reports to ensure clear product understanding for global customers.
02Q: Do your export product packages comply with import regulations in different countries?+
A: Yes, all packaging is tailored to meet the import and labeling standards of each country, ensuring smooth customs clearance and retail readiness.
03Q: Which countries or markets do you serve?+
A: Our products have been exported to the United States, Canada, various countries across Europe, and the Southeast Asian market. We are continuously expanding into more countries and regions.
If you have specific market needs, feel free to contact us — our dedicated sales team will be happy to provide detailed information and cooperation plans.
04Q: How is the shipping cost calculated for international orders?+
A: Shipping fees are calculated based on the destination country, shipping method, and the weight or volume of the products. We will clearly outline the shipping cost in your quotation and assist you in choosing the most suitable logistics option.